Customer portal

Your hub for support & self-help

Customer portal

Your hub for support & self-help

Resolved

Security update · 21 October 2026

Critical PHP vulnerability: fixed

In short: the issue is fixed, and for most customers there is nothing you need to do.

Due to the critical PHP vulnerability (CVSS 9.2), we’ve patched everything that was affected. Here is where things stand.

✓ Cloud

The affected PHP versions are patched across our Cloud products. We did this on 21 October. You don’t need to do anything.

✓ Lime CRM

The vulnerability affected Forms, Portal and Signatures. All three are patched. You don’t need to do anything.

✓ On-premise

The Lime CRM core product is not affected. The only on-premise customers affected are those running Forms or Portal on-premise. We reached out to every customer running an affected version on 21 October. If you are running Forms or Portal on-premise and haven’t heard from us, get in touch and we’ll sort it.

Questions? Contact Lime Support

Get help in the way that suits you best

Call us directly